Refund policy

Returns & Refunds

At Front Patch Kids Co., every item is made to order specifically for you. Because of this, we do not accept returns or exchanges for:

• Ordering the wrong size
• Ordering the wrong color
• Change of mind or buyer’s remorse

Please review all sizing charts and product details carefully before placing your order.

Damaged or Defective Items

If your order arrives damaged, contains a manufacturing defect, or has a printing error, we’ll make it right.

Please contact us within 30 days of delivery and include:

• Your order number
• A brief description of the issue
• Clear photos showing the defect or damage

Once verified, we’ll provide a free replacement or a full refund at no additional cost.

Important Notes

• Items do not need to be returned for verified manufacturing defects.
• We cannot offer refunds or replacements for customer ordering mistakes, including incorrect sizes, colors, or shipping addresses entered at checkout.

If you have any questions about your order, we’re always happy to help. Please reach out through our Contact page, and we’ll respond as quickly as possible.